POSTPONED - Fanshawe College presents An Interactive Evening With Gene Simmons
Here is a list of frequently asked questions regarding the postponement of An Interactive Evening with Gene Simmons presented by Fanshawe College on the Start.ca Performance Stage at Budweiser Gardens.
Can I get a refund on my ticket purchase?
Tickets can be returned any time up until the rescheduled date. Tickets purchased with cash or debit need to be returned to the Courtesy Ford Box Office inside Gate 1 at Budweiser Gardens for a refund.
If you purchased with a credit card you can obtain a refund by phone at 519-432-8894, emailing [email protected], or in person at the Courtesy Ford Box Office.
The box office is open 10am to 6pm Monday to Friday, and 10am to 4pm on Saturday.
When will the new date be? Will my tickets be valid for the new date?
A new date will be announced at a later time and tickets will be honored for the rescheduled date.
I no longer have the credit card I used to pay for the tickets. What happens if I want a refund?
We must refund the exact same card number that was used to pay for the tickets. There are no exceptions, and we cannot refund any other account, or refund cash.
If you still have an account with the same bank (just a different card), then your bank will normally just credit your new account.
If you no longer have a relationship with that bank, then you will need to contact them for their policy. If you do not owe them any money, they will normally just send you a cheque.
I bought my tickets through a third party (a ticket broker, Groupon, a friend, etc). How do I get a refund?
You will need to contact the place or person that sold you the tickets. We are only able to answer inquiries from the person that bought the tickets from us directly.
I have a question that is not answered here?
Please contact us at [email protected] or call 519-432-8894