Rob Thomas: Chip Tooth Tour
CANCELLED - see below for more information
- Aug 25 Sunday 8:00 PM
Due to unforeseen circumstances, the Rob Thomas concert scheduled for Sunday, August 25 has been cancelled.
Customers who paid online or over the phone (credit card or Visa Debit) were automatically refunded on Friday, August 9, 2019. The refund will take a few days to appear on your statement, depending on your bank’s policies and processing times.
Customers who used a credit card in person at the box office or at an outlet were also automatically refunded on August 9. Please note – this does NOT include Visa Debit cards used in person.
Customers who used cash, Interac, or paid in person using Visa Debit must return their tickets to the Budweiser Gardens box office for a refund.
Here is a list of frequently asked questions regarding the cancellation of the Rob Thomas concert on August 25 at Budweiser Gardens.
When can I return my tickets to the box office? What are your hours?
Tickets can be returned at any time. There is no deadline to obtain a refund.
The box office is open 10am to 6pm Monday to Friday, and 10am to 4pm on Saturday.
I no longer have the credit card I used to pay for the tickets. What happens to the refund?
We must refund the exact same card number that was used to pay for the tickets. There are no exceptions, and we cannot refund any other account, or refund cash.
If you still have an account with the same bank (just a different card), then your bank will normally just credit your new account.
If you no longer have a relationship with that bank, then you will need to contact them for their policy. If you do not owe them any money, they will normally just send you a cheque.
I bought my tickets through a third party (a ticket broker, Groupon, a friend, etc). How do I get a refund?
You will need to contact the place or person that sold you the tickets. We are only able to answer inquiries from the person that bought the tickets from us directly.