Groups FAQ

What Is a Group?

For most of our shows, a group is "10, 12, or 15 or more people”. The number of people that qualify you for the group experiences discount varies per event and can be found on our Budweiser Gardens website by clicking on the information button for each show.

Group Savings & Pricing

By bringing together a group of 10, 12, 15 or more, your group may receive special discounts and best available seating on selected events at Budweiser Gardens. Certain events may offer group incentives on ticket purchase, this varies from event to event. Pricing is unique to each event and can be found on the specific event page.

Benefits to Being A Group Leader

By organizing the event you may earn rewards such as complimentary event tickets, unique experiences or merchandise. Incentives vary from event to event and are not always available. Please contact our Group Experiences Department for more details.

How Do I Know What Events You Offer Group Tickets For?

Budweiser Gardens is constantly updating our Event Listings. For a current list of Group Ticket Offers, visit the Upcoming Group Events page.

How Do I Book My Group?

Simply give the Group Sales Department a call for dates, times and prices of the event your group is interested in and our staff will personally help you plan a group outing, provide the best available seating, help you get the appropriate seats for your group and save you money. The deadline for ordering group tickets depends on the event.

Can I Cancel or Add to my Group Ticket Order?

Unfortunately, you can’t cancel your group ticket order once it is paid for as all ticket sales are non-refundable. If you need to add tickets to your order, contact our department, and based on availability, we will help you purchase additional tickets as close to the original order as possible.

Are there Extra Fees on a Group Experiences Ticket Order?

When ordering tickets by phone through the Group Sales Department, there are no additional charges per ticket, however, there is a $7.00 order charge on the entire ticket order. Online orders are subject to regular ticketing fees. Additional charges may apply depending on your ticket delivery method: Box Office Ticket Pick Up (no charge), Canada Post Delivery ($13.50 charge for the entire order).

How Do We Pick Up Our Group Tickets?

Once notified that your tickets are ready for pick up Group Tickets may be picked up at the Gate #1 Box Office, located off King Street. The hours of the Box Office are as follows: Monday to Friday 10:00am – 2:00pm. Box Office hours may vary depending on the event. Please contact our Group Sales Department to confirm your ticket pickup before you arrive at the building.

Is There Event Parking Available?

Parking is located all around Budweiser Gardens, within walking distance, and includes city lots, private parking lots and metered parking. For Bus or Limousine parking please contact our Group Sales Department to make arrangements.

How Do I Pay For My Group Tickets?

Visa, MasterCard, and American Express are accepted over the telephone or in person. Debit, Certified Cheques, and Money Orders can be made payable to the London Civic Centre Corp. Any cash or in-person payments must be scheduled in advance with our Group Experiences Department.

  • Group Tickets can only be purchased through the Group Experiences Department
  • All ticket sales are final. There are no refunds or exchanges
  • Tickets are subject to availability
  • Tickets will be issued upon receipt of full payment
  • All dates, times, shows, prices, and artists are subject to change without notice
  • All terms and conditions are subject to change without notice

How to Contact Us

Phone: 519-667-5744

We look forward to welcoming your group to Budweiser Gardens, where we turn your Event into an EXPERIENCE!